VIVIAN VU

Business Analyst @ SecuriGence LLC

Hi there! I'm a Business Analyst at SecuriGence, and formerly a Technical Writer & IT Communications Intern at V2X Inc. I recently graduated with honors from VCU with a B.I.S. in Technical Communications with two minors in Computer Science and General Business. I'm passionate about learning new applications towards business and technical writing. If you need a tech writer who is an organized, detail-oriented, creative thinker, feel free to contact me!

Professional Summary

Detail-oriented Technical Writer & Business Analyst experienced in creating and editing technical documents, user manuals, training guides, and IT communications for software products. Knowledgeable on updating and reviewing IT Policies and Procedures for compliance and audit practices. Strong collaboration skills with Subject Matter Experts (SMEs) and cross-functional teams to understand, develop, and implement business and technical processes. Keen on organization, standardization, and accessibility. Wide range of skills in creative formatting, style guides, graphics, and user experience design. Liaison of translation for technical subjects between non-technical and technical audiences.